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Business Continuity Update – COVID-19

In an effort to slow the spread of COVID-19 and protect employees and the general public, beginning Monday, March 23rd, town hall will be closed to the public until further notice. READ MORE to learn about other closures and changes and how you can do business with theTown during this period of social distancing.

Town of Yarmouth – Business Continuity Update – COVID-19 2020
April 3rd, 2020

PROVINCIAL STATE OF EMERGENCY: On March 22nd, the Province of Nova Scotia declared a state of emergency to help contain the spread of COVID-19. The state of emergency will be in effect for 14 days and may be renewed. The emergency order is now extended to April  19th, 2020.

For complete details including closures and restrictions, visit the Nova Scotia Health and Wellness website here.

As part of the state of emergency, all parks and recreation spaces within the town of Yarmouth are closed until further notice. CLICK HERE for full details.

BUSINESS AT TOWN HALL
In an effort to slow the spread of COVID-19 and protect employees and the general public, as of Monday, March 23rd, town hall is closed to the public until further notice. If you normally visit town hall to pay your water or tax bill, or parking tickets, please remember that water and tax payments can be completed through your bank/online banking. This closure supports much-needed social distancing protocols and we now we urge you to use online forms, traditional mail, or the telephone to conduct your business with the town until such time that a safe re-opening of Town Hall can occur.

Town Hall staff will be working remotely, but public inquiries should still come through the usual phone numbers and email addresses:

Town Hall

(902) 742-2521
This email address is being protected from spambots. You need JavaScript enabled to view it.
For a full list of contacts, visit: https://www.townofyarmouth.ca/town-contacts.html

Downtown Parking and Payment of Tickets
As of Monday March 23rd parking tickets will be suspended, and the timelines on all outstanding parking tickets will not resume until Town Hall reopens and we can accept payment.

As we will be unable to sell passes and accommodate payment of tickets, we are suspending time violation parking enforcement activities until further notice. During this period of social distancing/isolation, the downtown will be less busy and a temporary lift on parking times will not create issues for those looking for spaces.

TOWN COUNCIL

Effective immediately, presentations to Town Council are suspended until further notice. Town staff will be reaching out to those who were scheduled to present to Town Council. Written requests to Town Council to make presentations will still be received, but no presentations will be scheduled until after Council resumes public sessions.

By order of the province, municipalities are required to hold all meetings virtually and not in person. As part of the order, virtual meetings must be recorded and the minutes posted online within 24 hours. The Town of Yarmouth has already enacted a plan to hold virtual council meetings through a "Webinar" format. This will ensure our residents can stay informed and up to date on council business during this challenging time.

Please note: these meetings will not be streamed live. After each meeting, we will post the video and minutes online for easy access. We will post each video on our YouTube Channel and here on Facebook. Meeting agendas and minutes can be found at the usual place on our website: https://www.townofyarmouth.ca/agenda-and-minutes.html

To view the order see below or visit: https://novascotia.ca/coronavirus/ministers-letter-march-22-EMA-munic-HRM.pdf?fbclid=IwAR35so5tjDVDn0pMIy4F1Q5UITKjRJboLAPvsHJQ_iy2vO_pSL8IVNEjT4M

Meetings of Town of Yarmouth committees will be suspended until further notice.

TOWN OF YARMOUTH TRANSIT

Due to the growing safety concerns for both transit customers and drivers, and to continue to help in the crucial effort to slow the spread of COVID-19, Town of Yarmouth Transit stopped all service on Wednesday, March 18th. The decision to shut down the service was not made lightly as we know it is used and valued by many residents. We apologize for the inconvenience and appreciate your patience and understanding during this challenging time.

Please note: monthly pass holders will be credited for days when the service is unavailable, once service resumes. More details will be made available at a later time.

PUBLIC WORKS DEPARTMENT

While staff will be working as usual, the Public Works building at 227 Pleasant Street is closed to the public. If you have a public works-related question or issue, call (902) 742-9423. After Hours 1-833-460-8709. If you have an emergency, please call 911. Report your non-emergency concerns using the SeeClickFix submission tool here: https://www.townofyarmouth.ca/report-a-problem.html

FIRE DEPARTMENT

The Yarmouth Fire Department will operate as usual. However, the fire hall has been closed to the public and is only allowing essential visits. Staff and volunteers are only using the hall when an active call is in progress. In the event of an emergency, please call 911.

Mike Deveau - Acting Fire Chief
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (902) 740-6360

Dave Winship – Fire Inspector & Fire Prevention
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (902) 740-5706

FINANCE DEPARTMENT

Finance staff will be working from home. As mentioned, bill payments, such as water and tax bills, that are normally payable at Town Hall can be made at your local bank or via online banking, or by traditional mail. If you require more information or assistance, please call us at (902) 742-2521 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tax Bills – Early Mailing
Where finance staff will be working from home, they will not have access to the tools needed to send mail through Canada Post. Given the possibility of a prolonged period of isolation, you are receiving this year’s tax property bill a bit early.

PLEASE NOTE: the due date will be May 31st as usual, and you will not accrue interest on your current bill for the extra month. Interest will only apply to past due accounts from last fall and earlier.

Water & Sewer Bills
Water and sewer bills come out quarterly, so any amounts that come due will only be for 25% of the yearly cost.

Bills can be paid at Town Hall once it reopens, and you can also pay by cheque or at your local bank. To pay tax bills through your online banking you need to select “Town of Yarmouth Taxes” and the account number used will be your 8-digit Assessment Account Number which is provided with your bill.

To pay water bills through your online banking you need to select “Yarmouth-water”.

For all banks except TD, please use the 10-digit account number printed on your bill. Please leave out the decimal point, and add 4 zeros to the end of the number.

For example:
Account number 00001234.00 becomes 00001234000000
Account number 00001234.01 becomes 00001234010000

If you’re a TD bank customer use the 10-digit account number but leave out the decimal.

For example:
Account number 00001234.01 becomes 0000123401

PLEASE NOTE: The Town of Yarmouth is currently working with other municipalities on a proposal to provide some relief to taxpayers and will provide updates as they become available.

 PLANNING AND ECONOMIC DEVELOPMENT DEPARTMENTS

Development, Building and Economic Development Services for permitting, site inspections, bylaw enforcement, economic incentives and request for information will have no interruption of service to the public. To access our Development and Building Guideline Handbook, please visit https://townofyarmouth.ca/building-permits.html

Development/Building Permit Applications

You can still apply for a Development and Building Permit by visiting https://www.townofyarmouth.ca/building-permits.html
You can complete the application on-line, print it, sign, date and email to the Development Officer with the required supporting information. The Development Officer will work with the Building Official should there need to be a Building Permit to be issued. Development and Building Permits will be emailed or faxed back to the applicant/owners with the original for follow by regular mail when we are able.

Development Officer:
Joanne Earle
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Building Site Inspections & Occupancy Permits

Permit holders are required to contact the Building Official to schedule the necessary site inspections as outlined in the issued permit. You can schedule a site inspection by contacting the Building Official:

Glenn Muise
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
cell: 902-749-8808

Dangerous/Unsightly, Minimum Housing Standard Complaint

If you have a dangerous or unsightly property complaint that apply to private property or public property, please report using the See Click Fix app or the link from our Report a Problem on the Town’s website https://www.townofyarmouth.ca/report-a-problem.html

If you have a Minimum Housing Standard Complaint, please refer to our website for applicability and contact the By-Law Enforcement Officer by email.

Dangerous and Minimum Housing Standards By-Law Enforcement Officer:

Glenn Muise
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Unsightly By-Law Enforcement Officer:

Russell Allen
email: This email address is being protected from spambots. You need JavaScript enabled to view it..

ENGINEERING DEPARTMENT

Our Engineering team will be working from home. You can reach them as needed using the contact information below.

Marc Brophy P. Eng, Town Engineer
Tel: 902-742-2521
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

DeMario Dunkley, EIT - Project Engineer
Tel: 902-742-2521
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

YARMOUTH COUNTY SOLID WASTE PARK

The Yarmouth County Solid Waste Park at 1936 Hardscratch Road is closed to the public effective Friday March 20th, 2020. The Waste Park will also be closed on Saturdays until further notice.

This Waste Park closure will NOT affect roadside pick-up of solid waste, recyclables, or organics. For more information please contact the Waste Park at 902-742-5852.

TAXI LICENCING

Effective immediately, taxi licences will be extended for a period of 30 days. For those expiring at the end of March, the expiration date will now be effective April 30.

SPCA

The Enforcement department is still working and will continue to do so for the foreseeable future. Staff are still responding to complaints; however, the officers have been advised not to enter homes and to use social distancing. They have been provided with appropriate PPE to do their job effectively and safely.

Shelters are open to house any stray animals or those impounded for other reasons. Adoption “appointments” are being offered to limit any public coming in to view animals. Cleaning and disinfecting routines have been ramped up and staff are comfortable offering the SPCA usual services of helping pets in need. Complaints can continue to be sent to the SPCA as per usual protocol and they will assess how each call will be handled.

OTHER NOTABLE CLOSURES

All parks and recreation spaces within the town of Yarmouth are closed until further notice. CLICK HERE for full details.

The Killam Brothers Marina at 90 Water Street is closed to the public and is not accepting any vessels at this time.

Mariners Centre is closed to the public. The Yarmouth Airport is closed to public entry. Waste Check offices are also closed.

FOR MORE COVID-19 INFORMATION

For the latest info on COVID-19 from the Province of Nova Scotia, please visit www.novascotia.ca/coronavirus.


PLEASE NOTE: due to the quickly evolving situation with the COVID-19 pandemic, this plan is subject to change. Significant changes will be posted on Town of Yarmouth social media, website, and sent out via news release.

Town of Yarmouth

 This is an exciting time for the Town of Yarmouth. By working together, we can meet today’s challenges and build a better future.”

Pam Mood

Contacts

Town of Yarmouth
400 Main Street
Yarmouth, B5A 1G2

  (902) 742-2521
  (902) 742-6244

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